Ruusu

We collect, store and process your personal data only for predefined purposes. The main purposes for processing personal data are:

SALES, DELIVERY AND RETURNS. Our main purpose for collecting and storing personal data is processing customer orders for our products, handling payments, arranging deliveries as well as handling possible returns.

MARKETING. We collect and use personal data for marketing purposes, including marketing analytics, direct email marketing (based on consent) as well as targeting advertising in search engines and social media channels.

CUSTOMER COMMUNICATIONS, FEEDBACK AND HANDLING COMPLAINTS. We use personal data for communicating with existing and potential customers, responding to requests, handling their feedback as well as possible complaints about our products.

DEVELOPING OUR OFFERING AND BUSINESS. We may also use personal data to develop our product range and offering within the area of jewellery business.

FULFILLING OTHER CONTRACTUAL AND LEGAL OBLIGATIONS. Personal data may also be collected and processed for fulfilling legal obligations, such as responding to requests made by authorities.

We collect personal data about you mainly from yourself when you contact us or purchase our products. We may also collect personal data about our website visitors with Google Analytics to analyse our website use, develop it further and for targeting relevant marketing content for our customers and website visitors.

Typically we may get following personal data directly from you or during your purchase of our products:

• Name
• Delivery address
• Order and payment information
• Email address

We use cookies and third party applications on our website to provide the best possible user experience for our website visitors, analyse the use of our website, run our online store and for targeting content and advertising on our website or on third party channels, such as search engines and social media.

WHAT ARE COOKIES? Cookies are small text files that are placed on a web user’s computer and are designed to hold a modest amount of data particular to a user and a website. Cookies give us information how users use our website. We may use cookies to develop our website and services, analyse website use as well as target and optimise marketing efforts. If you do not wish to receive cookies, you may set your web browser to disable them. This is done usually in the “settings” page of your website browser and selecting the “private browsing” mode or “incognito” option. You may also from time to time delete the cookies stored on your device. Please note that most browsers accept cookies automatically. If you disable cookies, you should understand that certain services at our website may not function correctly.

Usually it is not possible to recognize a person or the user of the website from the data contained in cookies, but if you have previously registered as a user on our website or we otherwise have already personal data about you, the data from the cookies may be incorporated with such data. Therefore, sometimes data in the cookies may be considered as personal data.

THIRD PARTY COOKIES AND APPLICATIONS ON OUR WEBSITE When using our website, we may run third party applications and certain third party services providers may store cookies on your device for the purposes of website and marketing analytics and development as well as targeting of content and advertising. These may include services providers such as Google Analytics, Google Tag Manager, Google Ads, reCAPTCHA, Facebook and other similar services providers and marketing networks. Some of these may be located outside the EU. More information about the cookie and privacy policies of these services providers can be found from their website. We are not responsible on their data processing practices. Third party advertising targeting can also be managed on Your Online Choices website.

Important websites:
Facebook privacy policies
Google Analytics tracking management and opt-out
Google Ads tracking management

We may update our practices relating to cookies due to changes in our business practices or in applicable laws.

WITHDRAW YOUR CONSENT. If we process personal data based on your consent, you can at anytime withdraw your consent by notifying us, for instance by sending email to hello@vaisanendesign.com.

ACCESS TO DATA. You have the right to have confirmed if we are processing your personal data and also to know what data we have about you. In addition, you have right to some supplemental information described in the law about the processing activities.

RIGHT TO HAVE ERRORS CORRECTED. You have the right to request that we correct any inaccurate or outdated personal data we have about you.

RIGHT TO PROHIBIT DIRECT MARKETING. You have the right to request that your personal data is not processed for direct marketing purposes by sending us email to hello@vaisanendesign.com.

RIGHT TO OBJECT PROCESSING. If we process your personal data based on public interest or our legitimate interest, you have the right to object processing of your data, to the extent that there is no such significant other reason that would override your rights or the processing is not necessary for handling legal claims. Please notice that in this situation we may not be able to serve you anymore.

RIGHT TO RESTRICT PROCESSING. In certain situations you have the right to require that we restrict processing of your personal data.

RIGHT TO DATA PORTABILITY. If we process your personal data based on your consent or fulfilling of a contract, you have the right to require transfer of the data you have provided to us to another services provider in a commonly used electronic format.